A Planday alternative built for Denmark — without the 12-month contract
Planday is a mature, well-liked shift planner. But reviewers repeatedly report 12-month lock-in, billing after cancellation, and a mobile app that can take 30-45 seconds to load. jatid keeps the Danish compliance depth and drops the contract.
No lock-in — cancel anytime, effective end of month
No setup fees, no hidden admin fees
Price-lock promise: your sign-up price is guaranteed for 24 months
What Planday reviewers report
Summarized from public reviews on Trustpilot, Capterra, and Software Advice — quoted with attribution in our full research notes. We are not asserting these as universal facts, only as a documented, recurring pattern.
12-month contract, hard to exit
Multiple Trustpilot and Capterra reviewers describe being tied to a 12-month subscription and unable to leave early, including cases where cancellation before the contract even started was still billed in full.
Billing after cancellation
Reviewers report confusing subscription terms and, in some cases, a direct debit taking the full remaining balance without clear authorization.
Slow, sometimes unstable mobile app
Reviewers describe the mobile app as slow and occasionally unstable, with one manager citing 30-45 second load times, and a period where a Danish iOS update reportedly broke logins for several days.
Support quality after the Xero acquisition
Since Planday's 2021 acquisition by Xero, some reviewers report slower support responses and more unsolicited sales outreach than before.
To be fair to Planday: its shift-planner overview and drag-drop scheduling are genuinely well-liked — reviewers consistently praise the layout and how easy shift swaps are for staff. That maturity is real, and we say so below.
| Feature | jatid 🇩🇰 | Planday |
|---|---|---|
| Contract length | None — month-to-month, cancel anytime | Commonly 12 months, per reviewer reports |
| Price-lock guarantee | ✓ 24 months, published | — not published |
| Full pricing published, no sales call | ✓ all tiers | ~ entry tier only; Plus/Pro reported as quote-based |
| Free tier | ✓ forever, 1 user | ✗ 30-day trial only |
| Shift scheduling + drag-drop rota | ✓ | ✓ mature, well-reviewed |
| API/webhooks available at small headcount | ✓ from the first paid seat | ~ reported as gated above ~20 employees |
| Danish labor-law rate engine (vejrlig, overenskomst) | ✓ built-in | — payroll export, not a rate-rule engine |
| e-conomic + Dinero + Billy integration | ✓ | ~ via Danløn/Visma/Proløn export, manually matched |
| Mobile app | ✓ no reported load-time complaints | ~ reviewers report slow/unstable periods |
| Worker privacy framework (no auto-screenshots, worker pause) | ✓ 22 modules, opt-in | — not a monitoring product |
When Planday is still the better fit
If you run a very large, multi-location hospitality or retail chain that already depends on Planday's POS ecosystem, its enterprise-tier revenue integrations, or its 13+ years of accumulated scheduling templates and payroll-provider connections — the switching cost is real, and Planday's scale-tier tooling is genuinely built for that. jatid is built for solo, small, and mid-sized Danish teams first; if your business is that large multi-site chain, tell us and we will say so honestly rather than oversell.
How migration works
1. Export from Planday
Download your employee list and shift/timesheet history as CSV from Planday's own export tools.
2. Import into jatid
Our import wizard maps employees, projects, and historical shifts so your reporting history stays continuous.
3. Run in parallel, then cancel Planday
Keep both running for a pay period if you want, then cancel Planday on your own terms — no jatid contract to worry about while you decide.
Stuck on an export format? Write to support@jatid.dk and we will map the fields with you — no charge, no obligation to switch.
Switching from something else?
Ready to leave the 12-month contract behind?
Start free, import your shift history when you are ready, and keep the option to cancel anytime.
Start free →